Overview
All sales are final and no refund/exchange will be issued.
Several types of goods are exempt from being returned.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Please do not send your purchase back to the manufacturer.
Refunds
All sales are final and no refund/exchange will be issued.
Sale items
Regular priced and sales items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. All exchanges must be approved and authorized. Contact our customer support desk for final review and approval.
Gifts
All gifts, gift certificates, and store credits are non-refundable.
Need help?
Contact us at
[email protected] or
484-202-0017 for questions related to refunds, exchanges and returns. Customer support hours are Monday thru Friday at 8:00am to 4:00pm (EST) – subject to holidays..
